Menu

Refunds

How long does it take to receive a refund?

We will process your refund within 7 business days of receiving the returned product in its original packaging.

 

How will I receive the refund?

All refunds (except for cash payments) will be issued through the same transaction method used in the original purchase. For example, if you used a credit card as your payment method, the purchase amount will be issued to your credit card. 

Refunds for cash payments will be issued either through an account payee cheque in the customer's name (given as "billing name" at time of purchase), or an online transfer via NEFT to customer's bank account.

 

I've still not received the refund to my bank account. Why?

All refunds (except for cash payments) will be issued through the same transaction method used in the original purchase. For example, if you used a credit card as your payment method, the purchase amount will be issued to your credit card. 

Refunds for cash payments will be issued either through an account payee cheque in the customer's name (given as "billing name" at time of purchase), or an online transfer via NEFT to the customer's bank account. 

All refunds are processed and a transaction number is shared post which they said amount will be credited to your account within 7 business days. Please contact our customer care team on +91-80-23609977 (10 AM - 7 PM) for further queries or mail us at care@Vxlnt.com.